We will try to keep these contact lists up to date. If you have any corrections to the them, please let us know. Also the list is far from complete and any additions are also very welcome. You can contact us here.
BBC
- Phone 03700 100222
- Post BBC Complaints, PO Box 1922, Darlington DL3 0UR
- Can’t find an e mail address but there is an online form here.
- They have 200,000 complaints a year!
SCOTSMAN & SCOTLAND ON SUNDAY
- Website: www.scotsman.com/contact-us
- E mail : reception@scotsman.com (for complaints, no apparent direct line)
- Post : The Editor, The Scotsman, Level 7, 30 Queensferry Road, Edinburgh, EH4 2HS
- Phone : 0131 311 7311
- Letters to the editor: letters@scotsman.com
OFCOM
- If you are not satisfied by any response from any broadcaster, you can take it up with OFCOM
- Post : OFCOM, Riverside House, 2a Southwark Bridge Road, London SE1 9HA
- E mail ?????
- Phone 0300 1233333
- www.ofcom.org.uk leads to online complaint form to complete, looks straightforward. (Perhaps why they have no e mail?)
DAILY RECORD/SUNDAY MAIL
- www.reachplc.com/howtocomplain
- E mail: readerseditor@dailyrecord.co.uk
- Post: Readers Editor, Reach Scotland, One Central Quay, Glasgow G3 8DA
PRESS & JOURNAL
- www.pressandjournal.co.uk/contact-us
- E mail: pjcomplaints@ajl.co.uk
- Phone 01224 690222
- Post: The Editor, Press & Journal, 1 Marischal Square, Aberdeen AB10 1BL
LOCAL PAPERS LETTER PAGES
- Edinburgh Evening News reception@scotsman.com
- Greenock Telegraph editorial@greenocktelegraph.co.uk
- Paisley Daily Express news@paisleydailyexpress.co.uk
- Sunday Post mail@sundaypost.com
STV
- E mail: enquiries@stv.tv
- Phone: 0141 300 3704 (10-2, m-f)
- Post: STV Enquiries, STV Central Ltd., Pacific Quay, Glasgow G51 1PQ
- They have no direct complaints line, you have to go through these channels
ITV
- www.complaintdepartment.co.uk/itv-uk
- E mail : viewersservices@itv.com
- Phone: 0344 881 4150
- Twitter: @ ITV(UK)
THE HERALD & SUNDAY HERALD
- See website: www.heraldscotland.com/services/helpfaq
- E mail : complaints@theheraldscotland.com (for complaints about stories)
- Post: 200 West Regent Street, Glasgow G2 3QB
- Letters to the editor:
- letters@theherald.co.uk
- letters@sundayherald.co.uk
- letters@eveningtimes.co.uk
ABERDEEN EVENING EXPRESS
- www.eveningexpress.co.uk/contact-us
- E mail: ee.news@ajl.co.uk
- Phone: 01224 344150
- Post: The Editor, Evening Express, 1 Marischal Square, Aberdeen AB10 1BL
THE TIMES
- www.thetimes.co.uk/editorialcomplaints (follow link for form for Sunday Times)
- E mail : feedback@thetimes.co.uk
- Post: The Times, 1 London Bridge Street, London SE1 9GF
IPSO
- Independent Press Standards Organsition
- www.ipso.co.uk (excellent website)
- E mail: complaints@ipso.co.uk or inquiries@ipso.co.uk
- Post : IPSO, Halton House, 20-23 Holborn Lane, London EC1N 2JD or IPSO 1 Farringdon Street, London EC4M 7LG
- Phone 0300 123 2200
- Different addresses listed by Herald and Scotsman, but probably all ending up the same place.
Metro Newspaper
- For Metro newspaper: Contact news desk at news.london@ukmetro.co.uk.
- Contact picture desk on picturedesk@ukmetro.co.uk.
- To register complaints or corrections, email correct@ukmetro.co.uk
- Or you can fill in an online form here at Metro Readers Editor
- Twitter: @MetroUKNews
- Facebook: https://www.facebook.com/MetroUK/